Warning: These removal steps can disable other Symantec products that are installed on the computer. If you need more information, please tell me where to find it and I'll post it.
I know it was only a little over version 11. I'm not sure how to find the version number of Symantec, my closest estimate would be 11.105 or 11.005. My computer is running Windows XP Service Pack 3, and has 3.00 GHz CPU and 2.99 GHz, 3.50 GB's of RAM. Attempting to stop the service gives the error message:Ĭould not stop the Symantec Endpoint Protection service on Local Computer.Įrror 1053: The service did not respond to the start or control request in a timely fashion. (The article I found was: ) When I got to step 2, I stopped when I couldn't stop the symantec endpoint protection service. (Which I'm just starting to realize was a mistake.) After this I went online and looked up how to uninstall manually. When I tried, no CPU was used in the process, so I decided to force quit it. (The only CPU usage was for the task manager itself.) After about an hour of this I decided that I should just cancel the uninstall. When I looked on the task manager, it showed that no CPU was being used.
I tried using Add/Remove Programs, but towards the end of configuring the program it stopped. Similar to the earlier product ‘nonav’, running Symantec’s Cleanwipe is simple, just follow along with the prompts as they appear, then allow the machine to reboot when finished.I currently can't uninstall the program 'Symantec Endpoint Protection' from my computer. If you have a valid support contract, call in and the technician will provide a link to download the latest version. CleanWipe can be acquired from Symantec Tech Support. Use Cleanwipe with caution however, as it can step on other products that may depend on Symantec component applications- an example would be BackupExec or Live Update. The password for this self-extracting executable usually is “symantec” (no quotes, all lower case).If nothing else is working when trying to remove a stuck install of a Symantec Antivirus product, CleanWipe can usually get the job done.ĬleanWipe will remove all remnants of the following products from a computer: The tool comes as a executable file that unzips its contents into a folder and then runs. Symantec’s CleanWipe is a tool that is used to prepare or clean a Windows computer before you install Symantec Endpoint Protection, or to completely remove any instance of Syamantec Antivirus.
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